By Kisha Foster Johnson, Public Affairs / Published January 22, 2021
In the 2020 National Defense Authorization Act, Congress established the Resident Advocate position across the Air Force. The goal is to improve privatized housing customer service.
Kim Danjou is the new Privatized Housing Resident Advocate for the 78th Air Base Wing.
“My number one priority is to support our service members and their families. I want to make sure the place they call home is safe, healthy and secure,” said Danjou.
As the PHRA, she serves as a liaison between housing residents, the military housing office, Robins Family Housing, and the installation commander for issues pertaining to residents’ rights and advocacy.
Robins Family Housing is composed of seven different neighborhoods and all are managed by Hunt Military Communities.
According to Danjou, the management company is the first point of contact when a resident has a concern or a repair is needed. If a situation remains unresolved, the next steps in the dispute resolution process are reaching out to the military housing office and then Danjou’s office as the last resort for help.
Danjou, the wife of a military veteran, has lived in several base housing units around the world with her family.
“I have experienced the best and worst of military housing,” she said. “So, I know what families have to go through and I am here to ensure their quality of life is like it should be.”
Danjou and Chief Master Sgt. Carlos Labrador, 78th ABW command chief, are encouraging residents to step up and play an active role in making sure community concerns are heard by joining the new Robins Resident Council.
Labrador will serve as the council’s chairman.
”The quality of Robins housing continues to be a high priority,” said Labrador. “To this end, the participants in the resident council have ensured efforts and resources are rightly prioritized. The support from our community representatives has been invaluable and needs to continue. I look forward to the continued insight and direction. Please consider joining us.”
The goal is to have two active duty members to represent each neighborhood: Crestview, Turner Park, Forest Park, Huntington Crest, Huntington East, Huntington Park and Huntington Hills.
”We need community leaders,” said Danjou. “I’m available anytime, even after hours. I will truly be here to support you and make sure things are taken care of the way they should be.”
Council members are asked to serve at least one year. The group will meet the first Thursday of each month. The first meeting will be held at Feb. 4, at 3 p.m., at the Heritage Ballroom.
For more information, contact Resident Advocate Kim Danjou at 478-951-1801.